Adore All Pet C​are Service
Established 2003 in Traralgon, Gippsland
Local family owned & operated business, employing locals & supporting work experience students​
'We are completely invested in your pets happiness'
FAQ - HOMESTAY
Whose house will my dog stay at?
Your dog will stay at the owners home, Barb and Nathan Webb's home in Traralgon.
Will my dog be allowed inside?
As long as they are fully toilet trained then YES, we love lap cuddle time of an evening with the dogs staying.
How many times a day do you feed my dog?
Generally feed time is both morning and night, however if you have a younger dog that is still on 3 meals a day this can be accommodated.
Does it cost me extra to administer medications?
Medication is included in the price. If they only take medication in a certain treat, make sure you pack that treat.
Where is my dog during the day?
We have a specially designed doggy play yard with lots of shelter, toys, activities and playtime. All dogs are encouraged to play in the yard, only elderly or special needs dogs would be inside during the day (extra cost for special needs dogs)
How do you keep the dogs cool in summer?
We fill small pools in the backyard to cater for the dog who would prefer water play to cool down. We also are mindful of drinking water being in shaded area's of our backyard.
Will my dog be exercised?
Dog walks can be booked, this attracts an additional cost on top of your boarding fees.
Can I meet the carers before I book?
Yes, we offer a free meet and greet service by appointment. Please contact us to arrange. This is for 15 minutes. This is not always possible for last minute bookings as the timeslots book up quickly and some times there is a week or two wait.
Do I provide the food for my dog?
We will provide quality meals to the dogs staying, the only time you would provide your own food is if your dog is on a special diet due to food intolerances / allergies etc..
How many dogs do you have stay at once?
This depends on the mix of the dogs. Over holiday periods we will regularly have dogs coming and going and may have more on 1 day than the next. Regardless we make sure that each dog is given lots of cuddles and affection each day.
Does my dog need to have flea treatment?
Yes, we request that you bath your dog and administer flea treatment the day before you come. The only exception is with a vets written letter as to why they can not have treatment.
Do you have a doggie door?
No, dogs in the inside back room of a night do not have access to a doggy door. We have recently introduced a heated cubby house to the yard, of which does have toilet access so many dogs who cant make it through the night are enjoying this new addition.
Immunisation
My dog is not immunised, can he stay? NO, although all risks involved with traditional kennel environments are minimised with our homestay service to a large extent, we still would like all dogs staying with us to be fully immunised. The only exception to this is with a vet letter advising why the dog can not be immunised.
Your website says small to medium dogs only, do you consider larger pampered pooches?
Yes we do, but Barb will need to speak with you and possibly meet you and your dog before making a decision. When we assess larger dogs for suitability we work on a criteria by breed and the general nature of the breed and the dogs gentleness with smaller dogs. Usually this includes but not limited to golden retrievers, Labradors, Cockers, labradoodles, groodles, grey hounds and the very laid back friendly dog.
Do I have to pay a deposit?
As of 1/6/25 all boarding bookings are required to be paid in full 7 days prior to commencement date. With peak season within 7 days of the booking to hold your dogs place.
I have a puppy that I am still toilet training will you board them? Yes we will, and will happily continue your toilet training as puppy's are so adorable!
Do you bath my dog before I collect them to come home?
Dog hydro baths can be booked and arranged without a problem however this does attract an additional cost on top of your boarding fees.
FAQ - PET SITTING
Will we meet the carer who will be coming to our
home?
Yes generally, a meet and greet is offered to all new customers once off at no cost. This generally lasts
approx. 15 minutes and you have the time to introduce
us to your pets, show us where everything is and advise
how we will enter your pets area when we care for them.
At this time we will add any further notes to your original booking that we feel will assist us with caring for your pets individual needs. The exception to this is for emergency
care, a key and a brief verbal handover is normally done
at our residence.
Do we need to give you keys to our home?
This depends, however if your pets have access to the
house or are house cats then yes we would need keys.
My cats are only inside cats. How do I know you
won't let them out?
In the years of running AAPC, we have never had an
incident of an inside cat escaping. We take special care
when entering your property to avoid such a thing
happening.
I have more than 2 pets, how do I work out the price?
In this instance our 3+ pets price normally covers fish,
birds, rabbits and a cat and dog. However if you have
a mini zoo with many mouths to feed and water you
would need to contact us to discuss the amount of time
you would want us to spend with your pets and we would quote accordingly.
Are you happy for me to give my neighbours your
contact details?
Yes most definitely, we even encourage it so they will
know who is visiting.
My dogs are happy in their yard but I worry someone could let them out?
We do suggest you lock gates etc.. for peace of mind
while you are away. This adds extra security in your
absence as well as protection for your dog.
In regards to us attending to do our job, if your dog is the
sort of dog to rush off and explore the neighborhood as
soon as the gate is opened we would prefer to come
through the house to alleviate the risk of them doing this
to us. But rest assured, we come through lots of gates
and we do cheat and bring yummy treats to distract any
would be escapee. We have found that most of them stay
put and focus on our hand!
My dog is petrified of fireworks?
In this instance unless you are 100% sure that your yard
is escape proof we recommend a traditional kennel environment especially for New Years Eve. If you really
want them to stay in their own environment but are
concerned about NYE we will have to discuss what
strategy we will use to ensure there safety. Often this has been to put them in the laundry for the night and let them
out first thing the next morning.
I would like 2 visits a day?
Yes we can cater to 2 visits per day. If anything special is wanted on either of the visits eg A walk of a morning,
please stipulate this on your booking form. * Additional
charge applies for walks, refer to the services page
for pricing
Can you do a discounted rate when the booking is for longer?
Short answer NO
We took away discounted visits in place of a price rise
approx 5 years ago. With rising petrol prices, higher
wages, super and penalties we can just not accommodate discounts. We do apologise!
What about Public Holidays, will someone still come
and feed my pets?
Yes of course! We work 365 days per year.
We do however not offer any add on services s
uch as walks, baths or extra playtime on a public holiday.
